Lessons Learned or Lessons Earned?

http://www.youtube.com/watch?v=XtJv4QXE0RA

Earlier this year I presented at Henley Business School's annual KM Forum event, on the subject of "Lessons Earned". They kindly recorded the event, and I have just edited and posted a ten minute excerpt on YouTube.

Watch it to find out:

How project lessons are like a leaky bucket... Why frequently asked questions aren't frequently right... Why captured knowledge is like a dead butterfly collection... How 'not hiding' is different to sharing... And why curiosity is good for business, even if it is bad for cats!

Read more

Food for Thought from TED - JP Rangaswami

Thank you to @susanfrost for sending this my way. Some great food for thought - literally - from JP Rangaswami, using Food as a metaphor for our relationship with information. It's an interesting and stimulating comparison, and you have to chuckle when he extends the metaphor to Fox News to McDonalds at the end!

[youtube=http://www.youtube.com/watch?v=3A1LvXRnpVg&feature=digest_wed]