http://www.youtube.com/watch?v=XtJv4QXE0RA
Earlier this year I presented at Henley Business School's annual KM Forum event, on the subject of "Lessons Earned". They kindly recorded the event, and I have just edited and posted a ten minute excerpt on YouTube.
Watch it to find out:
How project lessons are like a leaky bucket... Why frequently asked questions aren't frequently right... Why captured knowledge is like a dead butterfly collection... How 'not hiding' is different to sharing... And why curiosity is good for business, even if it is bad for cats!
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